Here you will find answers
Where can I buy the cookies?
In addition to our online shop, we currently sell our cookies at various locations in Switzerland. You can find all the locations listed here.
We also sell at special events and markets, which are listed here. Are you a shop owner and interested in selling our cookies, or do you know a great location? Then we look forward to hearing from you here!
When are the cookies delivered?
Our cookies are freshly baked and dispatched every Monday, so you should receive them on Tuesday. Orders are accepted until 7pm on Friday and dispatched the following week.
Can the cookies be collected?
We do not currently offer collection of cookies. However, you can buy our cookies individually wrapped at these locations.
What is the shelf life of the cookies?
It is best to leave the cookies in the packaging that comes with them or place them in an airtight container. The shelf life is 1 week.
Information on allergies
At OH CRUMBLE we do our best to avoid cross-contamination. Nevertheless, we use the same utensils for all our products.
Please note that we process wheat, nuts and soya in our kitchen and therefore do not have an allergen-free environment.
What ingredients do the cookies contain?
All our products are made from high-quality, fresh ingredients and contain no animal products such as eggs, milk or honey. All our cookies are vegan. You can find the list of ingredients in the product description.
Do you offer gluten-free cookies?
We do not currently offer gluten-free cookies.
I am not satisfied with my order, what can I do?
Contact us directly at hello@ohcrumble.ch within 2 days of receiving the cookies and we are sure that we will find a good solution together.customer satisfaction is our top priority.